Support Procedures – Livewire Cloud

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Support Procedures

Home Support Procedures

Livewire—Support Guide and Procedures are intended for an audience with a basic level of understanding of Livewire Cloud Infrastructure. This support guide outlines steps and procedures that one can follow to receive optimal response and turnaround time from the Livewire support team.

Phone | Email | Ticket | Chat

Regular Support:
831-755-9020
Emergency Support:
831-755-9010
Email: support@dev.livewirecloud.com
Ticket: support.livewirecloud.com/

Partner Portal

As valued members of our partner system, partners have access to our intuitive online hub, the Livewire Cloud partner portal. This interactive platform provides direct access to resources and content that enables partners to drive business growth with Veeam.

Documentation

Our comprehensive documentation portal comprises detailed technical documentation, user guides and training videos on the specific product and the software, and even the services. Navigate through carefully selected technical resources for our customers.

Support Procedures

A systematic approach toward everything we do is what makes us a truly organized and responsive support team. Check our detailed support procedure that outlines response time, rules and responsibilities of our team Vs. Customers.

1325 Abbott Street, Ste 1, Salinas, CA, 93901
Tel: 831-755-9020
Email: sales@livewirecloud.com

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