Support Procedures

Livewire – Support Guide and Procedures are intended for audience with basic level of understanding about Livewire Cloud Infrastructure. This support guide outlines steps and procedures that one can follow to receive optimal response and turnaround time from Livewire support team.

Phone | Email | Ticket | Chat


Regular Support:
831-755-9020
Emergency Support:
831-755-9010
Email: support@dev.livewirecloud.com
Ticket: support.livewirecloud.com/

 

 

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Partner Portal


As valued member of our partner system, partners have access to our intuitive online hub, the Livewire Cloud partner portal. This interactive platform provides direct access to resources and content that enable partners to drive business growth with Veeam.

 

 

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Documentation


Our comprehensive documentation portal comprise of detailed technical documentation, user guides and training videos on specific product, software even services. Navigate through carefully selected technical resources for our customers.

 

 

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Support Procedures


Systematic approach towards everything what we do is what makes us truly organized and responsive support team. Check our detailed support procedure that outlines response time, rules and responsibilities of our team Vs. Customers

 

 

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