Livewire Cloud’s “Secure Remote Workspace” (SRWaaS) offers a cutting-edge VDI infrastructure based on VMware vSphere and VMware Horizon Enterprise. Our comprehensive expertise in both native VMware technologies and graphic aggregation from NVIDIA and AMD enables you to tailor your SRWaaS environment to suit any VDI deployment, regardless of its type or size.
SRWaaS (Secure Remote Workspace As a Service) is Livewire’s VDI offering based on Vmware Horizon, Vmware vSphere and Vmware vSAN. Its available on HCI, Private Cloud, Shared Cloud and Cloud Pod Architecture. It is used to deliver secure remote VDI to end users with rich graphic experience with intuitive VDI orchestration management. It also supports app publishing via Vmware App Volume / Vmware RDS Farm integration which leverages Microsoft RDS for RDSH sessions.
SRWaaS (Secure Remote Workspace As a Service) includes dedicated Vmware HCI with dedicated storage / Private Cloud / Shared Cloud cluster with shared storage and network fabric. Comes with Vmware Horizon pre-integrated, tested and validated which is fully supported and managed by Livewire Team. In SRWaaS you get dedicated virtual network suites on demand which includes a dedicated vLAN, Firewall and Public IP. You can request as many network suites as you want for additional small pricing.
VMware Horizon® is a modern platform for secure delivery of virtual desktops and apps across the hybrid cloud, from the market leader in software-defined data center (SDDC) architecture and digital workspaces. To Know more about Vmware Horizon “Click Here”
Users can access their designated VDIs either using Horizon client (Mac, iOS, Android and Windows) OR via standard HTML5 compatible browser over PCoIP / Blast Xtreme (recommended) protocol. SysAdmins can access SRWaaS through a VPN connection to Livewire Cloud for management function. We also have management portal that allows system admins to perform administrative task on their cloud environment.
SRWaaS is available from selected datacenters of Livewire. Although there is around one week lead time to provision the required resources.
SRWaaS management environments are automatically protected by an image based backup solution. Beside that customer can deploy choice of their backup and DR software to backup / replicate virtual machines. We provide integrated backup for additional monthly cost from Veeam, Carbonite, Axcient, Datto, vSPhere SRM, Acronis and Vembu.
Optional antivirus software / end point protection can be licensed and installed to protect Guest Operating Systems. We provide integrated AV / end point management from Acronis and Blackberry Cylance.
For existing physical desktop / VDIs we offer user profile migration which is part of our migration services and available free of cost. You can also migrate server VMs to Livewire by using VMware vSphere replication or a number of other supported replication solutions. For more information about migrating to SRWaaS, contact Livewire Support.
Yes, SRWaaS environments are deployed in an HA configuration.
Livewire does not impose a limit on VMs per environment. We can provide recommendations for best practices to maintain optimal performance.
Yes. You can access the vCenter and vSphere APIs, subject to permissions restrictions on a user account.
By default, only hypervisors provided by Livewire can be added, please contact Livewire support for additional details.
No, since Horizon has heavy dependency on vCenter we do not allow to configure third party plugins which may break Horizon VDI integration with vCenter. Since customer has admin access to vCenter if they still install something it will be on their own responsibility.
SRWaaS allows customers to use other VMware products like vRealize Operations, vRealize Log Insight, vCloud Director, NSX, Vmware vSAN which are optional add-ons and will be billed each month based on actual consumption.
Livewire is on Vmware VCP Program with new Vmware Partner Connect. We are authorized to rent Vmware product licenses to our customers in datacenters managed by us on monthly basis on actual consumption. We generally supply these licenses along with each SRWaaS cluster depending on Vmware products in your cloud architecture. For more information on Vmware licensing contact our presales team at presales@dev.livewirecloud.com
Absolutely, Livewire do not restrict to port / bring in any product license in our managed cloud environment. You can bring in your own VCP / Perpetual Vmware License provided that entire SRWaaS cluster is exclusive just for you. We do not support porting Vmware licenses in shared cluster environment. You may also bring in your own OS and backup software licenses for e.g. Veeam, Zerto etc. For more information on backup software licensing / porting your existing volume licenses contact our presales team at presales@dev.livewirecloud.com
Livewire is authorized Microsoft SPLA partner. We can rent you Microsoft product licenses under our SPLA agreement on monthly basis. These can be also bundled with your base cluster package depending upon size of cluster you sign for. We are also Red Hat partner and therefore can also supply with Red Hat Linux OS and application licenses. As stated above, customers can also bring in their own licenses. For more information on Microsoft SPLA / RedHat Linux / porting your existing volume licenses contact our presales team at presales@dev.livewirecloud.com
The management infrastructure and datacenters are monitored by using the following combination of tools:
No. Livewire does not provide monitoring for VMs except those that are for management purpose. For more information, refer to our “Support Procedures” documents under support menu on website.
SRWaaS includes the Vmware vRealize Operations Tenant App Integration for performance monitoring and planning tools. vROps provides advanced reporting and forecasting capabilities, and the ability to set alerts to notify you when resources are low. These tools can be useful for optimizing resources and identifying performance bottlenecks.
Livewire can help you with the use of other monitoring software as needed. You may also deploy any RMM tool of your choice at VM level.
Achieving efficient datacenter management is crucial for businesses today. Livewire Cloud’s SRWaaS offers a comprehensive cloud management platform that simplifies managing your datacenter infrastructure. Gain centralized control over your cloud infrastructure with our cloud management console, optimizing resource allocation and ensuring seamless datacenter operation.
Our solution extends beyond traditional datacenter management tools, providing multi-cloud connectivity. This allows seamless integration of public cloud services into your datacenter architecture, leveraging the power of both public and private clouds for cost savings and enhanced performance.
A robust network architecture is essential for modern businesses. Livewire Cloud’s SRWaaS, leveraging VMware vSphere, delivers a cloud infrastructure optimized for your network architecture. This ensures fast and reliable connectivity, even at the network’s edge.
We enhance the distribution of network traffic across your infrastructure with load balancing capabilities, improving user experience and resource utilization efficiency.
In today’s digital landscape, security threats are a constant concern. Livewire Cloud’s SRWaaS proactively safeguards your sensitive data and applications, reducing the costs associated with security breaches and data loss.
Our platform provides robust access controls and comprehensive monitoring and protection for your physical infrastructure, minimizing security risks and enhancing your overall security posture.
User experience is crucial for the success of cloud-based solutions. Livewire Cloud’s SRWaaS uses SaaS principles to provide a seamless and efficient user experience, reducing costs while maximizing data and application performance.
In both public and private cloud environments, our hybrid cloud approach ensures users have access to necessary tools and services, maintaining cost-effectiveness and resulting in an exceptional user experience that boosts productivity and satisfaction.