Referral Partner Program (RPP)

Overview

Livewire’s Referral Program provides our partners and customers with a simple, easy and profitable way to refer managed cloud opportunities across our full portfolio. Whether you are an affiliate, agent, master agent, digital agency, consultant, web designer or developer, we want to help you earn commissions by leveraging the Livewire brand in marketplace to uncover new opportunities and easily refer our solutions to your customers and prospects. Referral partners receive immediate rewards and benefits for their referrals with a simple and intuitive “click to agree” contract that requires no commitment. With an extensive best-of-breed portfolio of managed cloud platforms and solutions based on Vmware, Cisco, HP, Veeam and several other technologies as well as unrivaled expertise and support for all of them, it’s easy to promote Livewire Cloud Solutions to your customers.

Become a Partner

Program Brief

How does it work?

Sub Contracted via Managed Cloud Provider (MCP) Partner

Being a channel centric company, at Livewire our core objective is to make sure our partners can offer extremely competitive solutions to their customers yet making excellent revenue for them without compromising on quality of product and services. With this thought process, all references from Referral partners are redirected to one of the MCP partners in nearby proximity. Since we do not provide Level1 / User Level Support, its imperative for one of the MCP partners to take this lead and close it. Further, MCP Partner and RP Partner can decide and agree between them on commission percentage. Unlike other cloud providers we do not control what that percentage would be, therefore both MCP and RP partner can make great profits. Livewire merely act as a platform to bring both the parties on same market place and deliver required solution to ultimate end customer to build fruitful business relation between Customer, Affiliate and MCP partner providing Win-Win value proposition for all parties.

Livewire has made the referral program as easy and transparent as possible for us to earn more business together. Unlike most programs there are no fees or commitments in this program. It’s simple – you are rewarded for referring leads. We have designed a partner portal for you that serves as a main hub for your sales, marketing and training resources. Partners can access marketing resources and co-branded collateral, and leverage on-demand training modules for our products and services. Our dedicated sales and support teams are here to help you learn, grow and enhance our respective businesses for a rewarding and profitable relationship.

Livewire Cloud Group – Cloud Portfolio

Download our comprehensive cloud service and solution portfolio datasheet outlining complete range of cloud services and cloud products that we offer.

Cloud Portfolio

Program Features

Delivery of solutions that are easy to deploy and bundle with our professional services and complementary solutions that also have the flexibility which allows you and your customers to get to market and adapt to changes in the market quicker.

Comprehensive technology portfolio that fits application needs with substantial depth and breadth of managed cloud platforms based on Vmware vSphere, NSX-T, Vmware vSAN, vCloud Director and combined with large number of layered on value added services.

Access to tools and training that help augment your technology portfolio proficiencies and help extend your solution offerings.

24x7x365 L2, L3 and Engineering support for you with access to highly skilled engineers and advisors for architecture design, security advice, setup, implementation and more.

Program Benefits
Program Requirements

Tested and Pre-Validated Technology
We deliver pre-validated and pre-integrated flexible technology stack and deployment models, so that your customers can get to navigate through world’s leading technologies in their cloud platform without getting into complexity and commercial burden to learn, integrate, deploy and manage those. All of our cloud offerings are thoroughly tested and integrated by our brilliant team of experts so your customer enjoys using them. Moreover, its difficult to find required talent at reasonable price point to implement these. Therefore, we make sure to we do that heavy lifting for you so you can offer these enterprise grade cloud stacks to your customer at affordable subscription based pricing without any need to have in-house expertise.

Earning Potential
Being a complete white labeled offering, our MCSPs, CTPP and ISVs are free to decide the competitive price point to offer these solutions to end customers. Unlike other providers we provide complete freedom to our channel partners to put their desired price tag. Moreover, support, setup, consulting and management is bundled in our pricing which essentially can be charged to end customers by channel partners thus opening additional revenue stream for them.

Partner Support
With the range of marketing content, tools, partner portal, support center, documentation portal, video libraries you are never short of resources when you need them most. We provide you access to our complete partner eco system and process so that you promote your own brand and make more lucrative deals.
Program Registration
Simply complete the sign up form and submit it. One of our partner program associate shall connect back to you to walk you through our cloud products and portfolio. You may then complete the formal agreement to become authorized partner.

Purchase / Subscribe for Livewire Cloud
Purchase / Subscribe for Livewire’s HCIaaS, PCaaS OR CPaaS solution. After successfully testing your application stack during the POC you may either sign up for one-year contract / start with pure month to month model for these services.

PS: Due to significantly higher initial infrastructure cost, Cloud Pod As a Service (CPaaS) is available for minimum one year contract term where you can pay each month but will be contracted to use the service for minimum one year.

First level support to end customers
Due to detail oriented approach and core infrastructure expertise we have, we required MCP partners to provide first level / user level / application level support to end customers. This allow us to keep our focus on core design or support issues that will essentially help you overcome any challenges. We intentionally do not entertain end customer support since it helps us to make optimal use of our core expert team and make sure they are available for you when you need them.

Maintain end customer compliance
MCP Partner requires to maintain all required compliances / Governance (if any) / agreements / SLA with end customers. Our native SLA and SLO are entitled for any type of service credits only to MCP Partner. Therefore, its extremely important that MCP partner setup similar expectations according to these SLA with their end customers.