Platform As a Service (PaaS)

Overview

Platform as a Service

Platform-as-a-Service (PaaS) gives users with the platform and the environment for them to develop, manage, and run applications over the Internet. PaaS takes away or lessens the complexities of building, maintaining, and enhancing the cloud infrastructure that developers need in order to develop and launch an app. In other words, PaaS makes higher-level programming easy for web and software developers, and ultimately for businesses.

Livewire’s “Platform as a Service” (PaaS) powered by Virtuozzo Application Platform (Formerly Known as Jelastic) is the fast way to upgrade your service provider business with digital transformation and cloud services that are pre-configured and ready for customers to use. No need for expensive integration or development work.

An elastic, high performance PaaS solution for DevOps, Software Companies, ISVs and MSPs.

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Highlights
Livewire Benefits
Bundled Services
Use Cases
Resources
Available From

DevOps Automation

Certified software stacks for Java, PHP, Node.js, Ruby, Python, .NET and Go applications with automated scaling, clustering and updates.
Kubernetes Hosting

Automatic installation, scaling and updates of elastic Kubernetes clusters with nested container structures, pay-per-use pricing and a single point of management.
Database Clusterization

SQL & NoSQL database automated clustering, vertical and horizontal scaling, different replication and data synchronization schemes within an intuitive UI.
Pay as you Go

Start small and pay as you use. Livewire’s IaaS offering powered by Virtuozzo provides flexible virtual machine tailored for managed services with multiple networking options, performance options, storage tiers and security features.
High Availability

Its about scale. All our shared cloud clusters are by design and deployed with host aware and rack aware strategy. This means, there is no single point of failure even entire rack goes down.
User Friendly Orchestration

Deploy, Manage, Monitor, Order, Track and even pay for your workloads using our single state of the art cloud management console. Despite the diversity in backend infrastructure this single API programmed console allows you to manage your entire cloud portfolio from single portal.
OpenStack at Core

Livewire’s IaaS Cloud is based on Virtuozzo Hybrid Infrastructure which has OpenStack in the core. Its fully integrated with our single pane of glass orchestration portal for ease of use.
High Performance Compute

KVM-based hypervisor

VM high availability

VM online resize (vCPU and RAM)

Flexible storage policies for VM

Memory over commitment

Microsoft SVVP certification
Software Defined Storage

All-Flash, Hybrid with Tiering

Replication and Erasure Coding

Block storage via iSCSI

Online extension for instance volumes

Amazon S3 compatible Object Storage

File storage via NFS
Software Defined Networking

Virtual networks

Distributed switching

Virtual routing

Network address translation (SNAT/DNAT)

IPv6 support for public networks and load balancers

Outgoing traffic usage metering
Management with Advanced Monitoring

Single management console

Clustered management without a single point of failure

Web-console for VMs

100% OpenStack compatible API

OpenID support for external Identity Providers
Multitenancy and Self-Service

Self-Service portal for end-users

Integration with custom self-service portals by API

Isolated private networks for each tenant

RBAC model for tenants
Cisco / HP Hardware

Based on Enterprise Grade Cisco and HP servers our shared clusters are designed to withstand multi point of failure. With nationwide footprint you also get feasibility to choose your availability zone.
Multi Cloud Connectivity

With more than 150+ PoPs across US. 8 Market places and native Open Cloud Exchange Platform from our Datacenter provider, it makes Livewire Cloud platform a complete edge cloud solution. At any given point you will be always in close network proximity of your cloud infrastructure.
Control with Familiarity

Manage your virtual infrastructure using the same tools you use to manage Vmware infrastructure in your own data center, such as Vmware vCenter We offer pool based access within vCenter with increased security via IPSec / VPN.
Resources On Demand

Grow your compute, network, and storage capacity in timeframes measured in hours and days, rather than the weeks, months, or quarters typical of DIY deployments in on-premises data centers.
Security and Compliance

Layer on value-added services like Cyber Protect Backup, Ransomware Protection, Cloud Governance, compliance and Risk Management to provide deep expertise and advanced threat intelligence for help protecting your business.
Cloud Management Platform

Optimized service delivery with integrated Vmware vCloud Director. Vmware vCloud provides comprehensive functionality, integration and lifecycle management with policy-based governance for hybrid cloud environments.
Multi-Tenant by Design

With set of pre-provisioned vLANs, Firewalls and native Vmware resource Pool, you can slice and dice the cloud resources as needed and provide it to customers with intuitive cloud management console.
Managed Datacenter

Think it as you own datacenter except we do all heavy lifting for you. By default, our support includes complete datacenter management including proactive infrastructure monitoring and hardware replacements.
Optional Cross Datacenter DR

Choice to configure optional cross datacenter replication and DR to our datacenter across another cost / within same city. For fraction of cost increase enjoy greater redundancy and compliances for your customer.
Templates and vApps

Choose from wide range of pre-configured OS flavors and thousands of ready to deploy popular application stacks.
Dedicated vLAN and Firewall

Each cluster is deployed with pre-provisioned vLANs and ready to deploy virtual firewalls. Complete network isolation for each tenant / customer of yours.
Built in Backup

Built in backup available from global backup and DR leaders. Choose from wide range of backup / DR tool and we will deploy and support it for you.
DDoS Protected Dual 10G Circuits

Each of our hosting facility is equipped with dual 10Gbps DDoS protected upstream circuits. We have implemented IDS Not just on edge network but also on private network fabric which makes our network extremely secure for any external intrusion.
10G / 40G / 100G Backbone Network

Option to choose from 10G / 40G network backbone. With enterprise grade spine-leaf network architecture each leaf switch is connected to 100G spine switches in backend, making it robust network fabric which is not just intelligent but also lighting fast
Built in Cyber Protection

Built in advanced Cyber Protect Backup with real time ransomware protection, malware protection and web filtering for each virtual machine. For fraction of cost, make all your workloads protected from Cyber Attacks.
Datacenter Monitoring and Management

Our default support includes complete datacenter monitoring and management namely, Backbone networks, edge networks, DDoS Circuits Power Feeds, On-site hardware sparing and maintenance.
Infrastructure Monitoring and Management

We completely manage both the hardware and the software tools used to deliver your cloud, including, Virtualization platform, Hypervisor patching and updates, Storage Subsystem and Networks.
On Demand Technical Expertise

Certified experts to support Vmware vSphere, Virtuozzo VHI, OpenStack, DevOps Cloud, Vmware vCloud Director, Vmware NSX software-defined networking, Vmware Horizon, Vmware vRL, Vmware vROPs and VMware vSAN software-defined storage technologies.
Consulting and Advisory

With over 14+ years of experience in Cloud Business our Consulting and Advisory Services team brings the world’s best cloud experts together with the latest methodologies and approaches to develop cloud solution strategies that get you on the right road from day one.
From assessment to ideation, we work alongside your team, ensuring you have the guidelines, guardrails and expertise you need to be successful.
Backup and DR Expertise

In house team of professionals that brings in more than 10 years of experience in backup and migration product, available at your disposal to choose right backup / migration strategy and help you, setup any backup / DR tool of your choice on your cloud Infrastructure. Beside this we offer several pre-integrated backup technologies that are pre-validated by our team and fully supported by us.
Free Workload Migrations

Our most recognized and appreciated professional migration services are provided at no cost by Livewire. May it be another public cloud, hosted Vmware or any other virtualization platform. We will migrate it for you.
ISVs
E-commerce
Digital Agencies
Game Developers
Education
Finance
IoT
Logistics
System Integrators
NY2 - Secaucus, NJ
Tier3 - CoreSite
SV4 - Santa Clara, CA
Tier3 - CoreSite
DFW1 - Dallas, TX
Tier3 - Databank
CA1 - Salinas, CA
Tier1 - Livewire

1) What do I get in IaaS?
IaaS (Infrastructure As a Service) includes shared resources (CPU, Memory, Storage and Networking) from shared clusters managed by Livewire Team. Although in IaaS you get dedicated virtual network suites on demand which includes a dedicated vLAN, Firewall and Public IP. You can request as many network suites as you want for additional small pricing.
2) How do I access IaaS?
You can access IaaS through a VPN connection to Livewire Cloud. We also have management portal that allows system admins to perform administrative task on their cloud environment.
3) What Livewire data centers provide IaaS
IaaS is available from selected datacenters of Livewire. Please check with our sales team at sales@dev.livewirecloud.com for more information.
4) Are backups included with IaaS?
IaaS management environments are automatically protected by an image based backup solution. Beside that customer can deploy choice of their backup and DR software to backup / replicate virtual machines. We provide integrated backup for additional monthly cost from Veeam, Carbonite, Axcient, Datto, vSPhere SRM, Acronis and Vembu.
5) Is an Anti-Virus solution included with IaaS?
Optional antivirus software / end point protection can be licensed and installed to protect Guest Operating Systems. We provide integrated AV / end point management from Acronis and Blackberry Cylance.
6) How can I migrate virtual machines to IaaS?
You can migrate data to Livewire by using VMware vSphere replication or a number of other supported replication solutions. For more information about migrating to IaaS, contact Livewire Support.
7) Where can I find a list of known issues for IaaS?
Known issues are listed in the release notes for each version of vSphere. You can find your version number by clicking Help > About in vCenter. For more information, see the VMware vSphere Documentation.
1) Are IaaS environments deployed in a high availability (HA) configuration?
Yes, IaaS environments are deployed in an HA configuration.
2) Is there a limit to the number of VMs per IaaS environment?
You are only limited by amount of shared resources (CPU, Memory, Storage) allocated to you in your plan. Your designated resources are carved out via native “Resource Pools”. Once you reach your maximum capacity which you would know in your management UI you can request for additional resources on the fly.
3) Can I access the vCenter API?
No, since it’s a shared environment and API calls are directly been called to entire cluster. For security reasons we do not allow calling API in shared environment.
4) Can I add ESXi hypervisors in my data center to a RPC-V environment?
By default only hypervisors / shared resources provided by Livewire can be added, please contact Livewire support for additional details.
5) Can I manage vCenter plug-ins and add my own third party plug-ins?
No, its not supported in shared cluster / Livewire public cloud environment
1) What other VMware products are supported?
Beside vSphere and vSAN, we have integrated NSX-T, vCloud Director and vRealize Tenant App in shared IaaS environment. Although each customer only has tenant level / organization VDC level access to this infrastructure.
2) Does IaaS supports integrating with other cloud services from Livewire?
Yes.
1) How are IaaS clusters are Licensed?
Livewire is on Vmware VCP Program with new Vmware Partner Connect. We are authorized to rent Vmware product licenses to our customers in datacenters managed by us on monthly basis on actual consumption. We supply these licenses along with each IaaS VDC depending on Vmware products in your cloud architecture. For more information on Vmware licensing contact our presales team at presales@dev.livewirecloud.com
2) Can I bring in my own licenses?
No, we cannot support BYOL for Vmware in shared environment since the cluster cannot differentiate between customer Vs Livewire licenses in a shared vCenter deployment. You may though bring in your own OS and backup software licenses for e.g. Veeam, Zerto etc. For more information on backup software licensing / porting your existing volume licenses contact our presales team at presales@dev.livewirecloud.com
3) What about OS and other Microsoft Product Licenses?
Livewire is authorized Microsoft SPLA partner. We can rent you Microsoft product licenses under our SPLA agreement on monthly basis. These can be also bundled with your base VDC package depending upon size of VDC you sign for. We are also Red Hat partner and therefore can also supply with Red Hat Linux OS and application licenses. As stated above, customers can also bring in their own OS and backup licenses. For more information on Microsoft SPLA / RedHat Linux / porting your existing volume licenses contact our presales team at presales@dev.livewirecloud.com
1) How are IaaS components monitored?
The management infrastructure and datacenters are monitored by using the following combination of tools:
- Observium Alerts Livewire datacenter engineers when any hardware component, networking component, thermal warnings, failure warnings are triggered on datacenter equipment, links, switches, networking gears, servers and PDUs.
- vCenter Alerts Alerts Livewire Vmware Administrators and customer’s SysAdmins when any service / process / functionality associated with your vCenter cluster is fully / partially affected.
- vRealize Operation Manager Alerts Livewire Vmware Administrators and customer’s SysAdmins about smart alerts that are result of consolidated Vmware alerts that signifies service degradation in your IaaS cluster.
- vRealize Log Insight Maintains system logs for your vCenter cluster in centralized repository if the issue needs to be escalated to Level3 / Vmware team. In such incidents both of these support team requires historical logs. These logs can be provided upon request.
2) Is monitoring provided for my unmanaged VMs?
No. Livewire does not provide monitoring for VMs except those that are for management purpose. For more information, refer to our “Support Procedures” documents under support menu on website.
3) How do I know if IaaS resources are low?
IaaS includes the Vmware vRealize Operations Tenant App Integration for performance monitoring and planning tools. vROPs provides advanced reporting and forecasting capabilities, and the ability to set alerts to notify you when resources are low. These tools can be useful for optimizing resources and identifying performance bottlenecks.
You may also deploy any RMM tool of your choice at VM level.